Refund policy
Return & Cancellations policy :
Our Refund policy takes 7 business days from the request received and are only in following circumstances:
We at Maaiee are dedicated to providing our customers with the best possible shopping experience. Because opened or damaged products cannot be reused or resold, and we follow a strict hygiene of products, we do not accept the return or exchange of delivered, opened, or used products
Products once delivered are not subject to return. User can cancel the order before dispatch, once the order is packed and dispatched then the same cannot be cancelled in any circumstances and no refund will be granted against such order.
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return in case of damage or leakage, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on as store credits. We do not have a 'Money Refund' policy. However, if you receive a damaged product or face any other unforeseen circumstances, we are happy to provide you with a credit note, which can be used for future purchases on our website.
Further the Customer/User need to be sure while placing the order as once the order is placed the same cannot be changed or modified.
MAAIEE is not responsible for any damages that may arise after delivery. We do not cover any damages caused by negligence, improper use, or incorrect application; under our return, refund, and exchange policy.
Return and exchange requests will be subject to investigation and evaluation by the MAAIEE TEAM
This policy is for the benefit of our buyers and support them in their business. We reserve the right to discontinue services and/or block account of such users, who are found to be misusing or exploiting these policies or making fraudulent requests; without prior notice.